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Processing Time: All orders are processed, verified, quality-checked, and packaged within 2-3 business days. During holidays, processing time is expedited to 3 days.
Delivery Time: You can expect your order to arrive within 10 days of placement.
Urgent Orders: If you have an urgent request, please contact us via email, and we will do our best to prioritize your order.
Delays: If there are unexpected delays (e.g., inventory issues or logistics disruptions), we will notify you promptly via email.
Shipping Area: We currently ship exclusively to the Contiguous United States.
Shipping Fee: Enjoy Free Shipping on all U.S. orders. (If an order cannot be shipped or incurs unusually high shipping costs, we will contact you to cancel and refund the order).
Taxes: No sales tax is applied to your orders.
Carrier: Our primary shipping partner is FedEx. Please note that we do not support customer-designated courier requests.
Tracking: Once your order is dispatched, we will email you the tracking number and carrier information so you can monitor your package until it reaches your door.
Before Shipment: If you need to change your shipping address, swap items, or cancel your order, please email us immediately. We can easily make these changes before the package leaves our warehouse.
In Transit: If the package has already been shipped, an address change will incur an additional $19.50 fee. Please note that redirecting a package in transit is subject to the courier's approval and is not guaranteed.
After Delivery: We cannot update the address once the order has been delivered.
(Tip: Please double-check your shipping details at checkout to avoid unnecessary fees and delays.)
Your satisfaction is our priority. If your package is lost in transit and never arrives, please rest assured that we will handle the claim with the logistics company and immediately ship a brand-new replacement out to you at no extra cost.
Any questiosn here, just contact us freely.
Enjoy shoping here!
